Privacy Policy
1. Information We Collect
When you use Sami, we collect information you provide directly: your name, email address, property address, and the photos you capture through the app. We also collect standard technical data such as device type, browser, and IP address to operate and improve the service.
2. How We Use Your Information
We use your information to process and deliver your photo orders, communicate with you about your orders, process payments via Stripe, and improve our service. We do not sell your personal information to third parties.
3. Payment Processing
Payments are handled by Stripe, Inc. We do not store your credit card number, expiration date, or security code on our servers. Stripe's handling of your payment data is governed by Stripe's own privacy policy.
4. Photo Storage & Handling
Your raw photos are uploaded to secure cloud storage for processing. Processed photos are delivered to you via email. We may retain copies of your photos on our servers for a reasonable period to fulfill your order, handle support requests, and improve our AI photo processing. Photos used for service improvement are anonymized or de-identified.
5. Third-Party Services
We use the following third-party services to operate Sami: Stripe (payment processing), Cloudflare (content delivery and storage), Resend (transactional email), and OpenAI (AI photo editing). Each of these services has its own privacy policy governing its handling of your data.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data by contacting us at photos@sami35.com.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of any marketing communications. To exercise these rights, contact us at photos@sami35.com.
8. Children's Privacy
Sami is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy, contact us at photos@sami35.com.